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Client Engagement Specialist

Philadelphia, PA | Job #319456
Job Title: Client Engagement Specialist
Location: Philadelphia, Pennsylvania
Type: Full-Time
Our client in Philadelphia is seeking a Client Engagement Specialist to join their team. This is a direct hire opportunity. Offsite until offices in Center City re-open.

Client Engagement Specialist Responsibilities:
  • Provide professional and efficient post-sale service to new and existing customers as the client liaison, ensuring streamlined client
  • Utilize consultative skills to proactively anticipate and address inquires
  • Delivering issue resolution of incoming calls and emails to establish consistent client communication
  •  Support project plans by updating assigned elements as necessary to ensure all timelines and deliverables remain on target
Client Engagement Specialist Requirements:
  • Bachelor's Degree, or equivalent work experience, required
  • 1-3 years proven experience in providing customer service in a B2B environment 
  • Excellent problem-solving and project management skills required
  • Exceptional written and verbal communication skills required
  • Advanced use of Outlook, Excel, MS-Word, and PowerPoint required

Job ID: 319456
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ABOUT CELLA
We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards for 10 years running. And as a Certified Women’s Business Enterprise, we proudly help clients meet diversity objectives, too. Cella is an equal opportunity employer.