Job Opportunities

Sr.Copywriter III

Philadelphia, PA | Job #325378
Job Title: Sr.Copywriter III
Location: Philadelphia, Pennsylvania
Type: Freelance / Contract
We have an exciting opportunity for a Sr.Copywriter. This is a Temporary, Hybrid role located in Philadelphia, PA (19103). *Candidates will be required to travel to office periodically during the week*

The Sr. Copywriter will be responsible for the creation, execution, and delivery of account-based and self-service content across customer communications channels such as email, direct mail, SMS, video, and more.

Job responsibilities include, but are not limited to the following:

• Writes, reviews, edits, and manages creative and technical content for account-based and self-service experiences
• Manages change requests to existing onboarding, service, transactional, and product education communication tactics
• Adapts language and style to reflect brand voice and tone
• Manages Comcast Business' template library and conducts audits to ensure the value, organization, and consistency of existing content
• Partners closely with cross-functional partners inclusive of product development teams
• Regularly collaborates with our Digital Experience (DX) and Marketing teams to ensure copy and design complement one another and are aligned with other customer-facing content and experiences.
• Improve quality design and enhance user experience

Preferred skills and qualifications:

  Working knowledge of multiple platforms such as Jira, Confluence, and Salesforce
• Proficiency in Microsoft 365 tools and applications including Outlook, Teams, SharePoint, and OneDrive
• Familiarity with customer journey mapping
• Prior experience working with external agencies
• Detail-oriented
• Strong organizational and project management skills
• Technical know-how
• An understanding of business and operational processes
• Bachelors degree in Communications, Marketing, Journalism, Business Administration, or equivalent work experience "

Job ID: 325378SM
Cella is an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other characteristic protected by federal, state, or local law.
We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards for 10 years running. And as a Certified Women’s Business Enterprise, we proudly help clients meet diversity objectives, too. Cella is an equal opportunity employer.