Talent of the Quarter - Q3, 2019
“Reggie has been a great asset to True Value’s CX team. He came in positive and ready to make an impact. His research and data mining background have proven very effective. He has added value in many areas including our site intercept analysis and insights for retail go to market plans. Through data mining and analysis, he has helped form actionable insights from our customer satisfaction program data that will help drive company focus and investments.
I am very happy to have Reggie on the team. He is self-motivated and sticks to his deadlines. He also adapts very well to varying projects and changing priorities which I very much appreciate. As a small team with changing priorities, Reggie is a breath of fresh air jumping right in and tackling every challenge I throw his way. And he is happy to help no matter the work, from simple survey design and programming to more complex data mining and reporting. “