Ad Agency Account Manager (Hybrid)

Lake Forest, IL | Job #1074216

Location: Lake Forest, Illinois
Job Type: Contract
Compensation Range: $38 - 44 per hour

We’re hiring an Account Manager to serve as the primary liaison between our Ad Agency and brand teams. This role involves managing day-to-day relationships, working closely with creative staff and external suppliers, and providing strategic direction to help brand teams achieve their business objectives and sales goals.

Responsibilities:

  • Collaborate with the brand team in the development of creative briefs.
  • Recommend key promotional tactics that align with the strategy and goals of the brand.
  • Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
  • Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
  • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
  • Develop annual forecasts.
  • Conduct financial reconciliations on a monthly basis.
  • Track time on a daily basis.
  • Experienced Agency Account Manager who possesses ability to think strategically and can provide solutions that can help our marketing partners meet their objectives.
  • Maintains a deep understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
  • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
  • Detail-oriented, ability to manage multiple products, tasks and client domains.
  • Maintains broad experience developing relationship and growing accounts.
  • Pharmaceutical Experience: Demonstrates an understanding of pharmaceutical marketing, product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal.
  • Digital background: familiarity with online tools, apps and digital solutions that are critical to success in the pharmaceutical marketing space.

KNOWLEDGE / SKILLS

  • Maintain knowledge of company guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
  • Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
  • Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
  • Demonstrate critical creative thinking and problem solving skills.
  • Demonstrate clear and concise written and verbal communication skills.
  • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
  • Demonstrate leadership in conflict resolution to facilitate effective outcomes.
  • Possess ability to work in a high-volume, rapidly paced environment.

PROJECT/PROCESS MANAGEMENT

  • Collaborate with the brand team in the development of creative briefs
  • Recommend key promotional tactics that align with the strategy and goals of the brand.
  • Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
  • Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
  • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
  • Develop annual forecasts.
  • Conduct financial reconciliations on a monthly basis.
  • Track time on a daily basis.

ACCOUNTABILITY / SCOPE

  • Reports to the Ad Agency Associate Director / Group Account Manager.
  • Partners with creative team on project initiatives.
  • Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget.
  • Adherence to all company-wide financial policies.

Qualifications:

  • Bachelor degree required.
  • Master's degree or equivalent related project or functional experience is desirable.
  • Total account management experience - minimum of 4-6 years.
  • Pharmaceutical industry experience preferred (both U.S. and Global).
  • In-house ad agency/ad agency experience a plus.
  • Excellent communications Skills: verbal, presentation, written.
  • High energy, positive, organized individual who is comfortable in a high-visibility role.
  • Ability to manage high volume project scope in a fast paced creative environment.
  • Great collaborator with ability to focus on both the big picture and small details.

Skills:

  • Manager
  • Marketing
  • Project Management


JOBID: 1074216 
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.




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ABOUT CELLA
We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella has earned the 2022 Best of Staffing® Client and Talent 10-Year Diamond Awards—an honor earned by only 1% of staffing firms in the U.S. Cella is an equal opportunity employer.