Content Manager

We have an exciting opportunity for a Content Manager on a long-term contract! This role will start in January 2022, and we are looking for someone in the Philadelphia, PA, area. As an experienced Content Manager, you will oversee the development, execution, and delivery of product-focused content across digital channels, including desktop, mobile, mobile apps, SMS, email, etc.

This position requires expertise in managing, editing, and producing technical and creative digital product-based content on self-service platforms and various marketing channels. The right candidate is a self-motivated, independent thinker with wide-ranging writing and editing skills and an inherent understanding of branding, tone, and voice.

• Oversee, review, and edit content from a team of creative and technical writers
• Manage content delivery timelines, handoffs, and processes
• Work with various stakeholders in product, design, development, SEO, and marketing and communications teams, among others
• Contribute to the teams overall understanding of product and project relevance and user behavior, specifically from a narrative perspective
• Produce concepts and copy that are inspired, fresh and engaging.
• Contribute to and help maintain content strategy as set out by leadership
• Attend team meetings throughout project lifecycle and reporting on project status
• Stay up-to-date with and work within developer specs and design best practices
• Ensure cohesion and consistency of quality across all pieces
• Support content management, including using content management systems and other web technologies preferred; including Sitecore and WordPress
• Understand user-centered design systems such as wireframes, prototypes, comps and design specifications
• Conduct or manage site content audits or content inventories to assess the value, organization, and consistency of existing content
• Actively participate in brainstorming sessions
• Adapt language and style to reflect brand voice and tone

• Bachelors Degree or Equivalent
• Understanding of data analytics
• Demonstrated ability to lead content teams, copy creation and delivery
• Content Management System experience, including Sitecore and WordPress
• Excellent written and verbal communication skills
• Generally requires 3-5 years of digital copywriting with CMS experience
• B2B experience
• UX or Digital Copywriting experience