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CRM Architect

Baltimore, MD | Job #319956
Job Title: CRM Architect
Location: Baltimore, Maryland
Type: Remote
We are looking for a talented CRM Architect for a direct hire/ full-time opportunity in  Baltimore, MD. 

CRM Architect Responsibilities:
  • This role is a core technical resource responsible for the architecture design, development, maintenance, administration, and continuous improvement of marketing automation and CRM solutions
  • Actively participate in discussions with business and IT teams and communicate technical solutions in business-friendly language Implement updates to custom fields, workflows, process-builder flows, custom settings, etc - using Salesforce clicks-not-code technologiesSupport evening/weekend software releases as required to deliver new and maintenance work to production
  • Troubleshoot and support production as needed, engaging in research of issues and fixing defects
  • Maintain an up-to-date knowledge on Salesforce technology for both current and upcoming Salesforce releases
  • Ability to identify and leverage Best Practices and Digital Technology trends and Marketing with focus on Customer Experience
  • Capability of creating Digital Technology enabled solutions addressing critical business needs and Customer experience / engagement
CRM Architect Requirements:
  • Bachelor’s Degree required
  • 3+ years of related professional experience in Marketing, Information Technology, data, information management & architecture in a large corporation required 
  • 2+ years' experience with technical implementation of maintenance of CRM/PRM and marketing automation platforms and features within e.g. Content Builder, Journey Builder, Advertising Studio, Email Studio (Data Extensions), Automation Studio, Cloud Pages and Mobile Studio
  • Must bring experience with high volume list and database segmentations 
  • SQL expertise required to run SQL queries to aggregate data to meet business needs
  • Experience with Marketing Cloud - Salesforce preferred 
  • Experience with Tableau and BI Platform integrations preferred
  • Experience with Sitecore platform and integrations a plus

JobID: 319956LM

We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards for 10 years running. And as a Certified Women’s Business Enterprise, we proudly help clients meet diversity objectives, too. Cella is an equal opportunity employer.