CRM Support Specialist

Silver Spring, MD, | Job #317915
Job Title: CRM Support Specialist
Location: Silver Spring, MD,
Type: Freelance / Contract

Awesome opportunity for a CRM Support Specialist! Take a peek at this CRM Support Specialist temporary hire opportunity in Silver Spring, MD. This CRM Specialist will be joining our clients' Certification and Credentialing team. This individual will be working directly with association members to help with their online accounts along with acquiring new products. Excellent phone and web navigation skills are critical to success in this role. This Web Specialist will help review and analyze the customer concern, fix the problem, and then provide customer response. 


CRM Support Specialist Requirements: 

  • CRM or customer service database understanding
  • Strong written and verbal communication experience
  • Basic troubleshooting experience
  • Bachelor's Degree 
  • Database experience 

CRM Support Specialist Plus Skills: 

  • Familiarity with purchase orders and helping customers select products
  • Experience processing invoices
  • Association or non profit industry experience
  • Personify is a HUGE plus


JobID: 317915MV

We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards for 10 years running. And as a Certified Women’s Business Enterprise, we proudly help clients meet diversity objectives, too. Cella is an equal opportunity employer.