Market Liaison

Gaithersburg, MD | Job #324367

Job Title: Market Liaison
Location: Gaithersburg, Maryland
Type: Remote

Partner with Cella to secure your best career move yet! We are immediately looking to hire a Market Liaison for a full-time, remote working opportunity with one of the leading facilities management companies in the hospitality industry. Our client provides services to more than 100M customers daily, on a global scale.

To better service the organization’s wide array of business specialties, our Market Liason will act as a true industry expert. You will get to know your business segment inside and out, understand customers pain points and market drivers, and translate needs to the internal proposal development team.

Market Liaison Key Responsibilities:

Acts as primary liaison between assigned segment leaders and the creative team
Maintains the “big picture” for projects and client requirements ensuring that related deliverables are treated appropriately
Ensures that the creative team understands client perspective and requirements and that the final output aligns appropriately
Reviews products for quality, consistency, accuracy, and advancement of the visual and verbal messaging in design reviews, and ensures that consistent image/message is conveyed
Understands clients’ products, audiences and business objectives and ensures they are applied to client deliverables; collaborates with designers and writers to produce on target collateral
Analyzes and forecasts demand and capacity to support staffing needs such as temp hiring and general workload planning
Reviews and addresses client feedback scores; works to increase customer satisfaction scores
Develops creative strategies to address sales and business objectives
Attends sales, strategy, status, project kick-off, and other client meetings
Appropriately balances client desires and business needs with the available team resources

Market Liaison Qualifications:

Bachelor’s degree; Major in Business, Communications, Marketing, or other related field
5+ years of professional experience in Account Management, either in external or internal agency setting
5+ years of RFP/Proposal Management experience
Demonstrated experience managing brand portfolios and pitching creative suggestions for new business
Strong communication and organizational skills
High-functioning skills in MS Office Suite and relevant project management tools
Software skills to include working knowledge of Jig, Salesforce, RFPIO, or similar applications

JobID: 324367
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Cella is an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other characteristic protected by federal, state, or local law.

ABOUT CELLA

We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards for 10 years running. And as a Certified Women’s Business Enterprise, we proudly help clients meet diversity objectives, too. Cella is an equal opportunity employer.