Job Title: Sr. Account Executive
Location: Kenilworth, New Jersey
Type: Freelance / Contract
Location: Kenilworth, New Jersey
Type: Freelance / Contract
Exciting full time direct hire opportunity for a Senior Account Executive (SAE) at an award-winning, best-in-class in-house agency at a major pharma company. This full-service agency produces print, digital, augmented/virtual reality, and video assets. The organization is constantly evolving and is looking for a savvy, client-friendly SAE to work with our clients and creatives. The in-house agency supports projects across all divisions and currently serves as agency of record for brands in both Human Health and Animal Heath.
RESPONSIBILITIES
Client Management
Project Management
Leadership
Business Growth
SKILLS
EXPERIENCE
Job ID: 320347JK2
#LI-Cella
#LI-JK2
RESPONSIBILITIES
Client Management
- Establishes strong and trusted relationships with aligned clients
- Manages accounts independently on a day-to-day basis
- Maintains regular client contact and becomes an integral part of client team ensuring that the client is updated and briefed on all relevant account activity
- Reviews all major milestones for client deliverables prior to client review and shares in accountability
- Upholds Agency quality standards in servicing clients
- Understands the essential dynamics, strategies and drivers of clients’ business
- Accountable for all SOW development
- Writes thorough and actionable creative briefs
Project Management
- Understands key agency resources and brings them together to produce exceptional results
- Sets priorities while handling multiple projects and delegating work appropriately
- Manages client expectations and timelines
- Ensures budgets and project estimates are accurate and appropriately represent required project hours
- Monitors team hours on jobs and proactively escalates as appropriate if projects are heading off course or there is a change in scope
- Leads internal meetings (e.g. status meetings, job start-ups)
- Coordinates and participates in all internal client-related meetings
- Evaluates creative work for consistency and accuracy and monitors brand compliance
- Keeps senior management briefed on account activities
Leadership
- Inspires and motivates teams to over-deliver against expectations, resulting in high employee engagement and overall client satisfaction
- Projects a professional, positive attitude toward peers, supervisors, and clients
- Fosters a positive team environment demonstrating respect for peers, supervisors, and clients
- Establishes credibility and maintains leadership image both internally and externally; conveys confidence without overpromising
- Assists other members of department/team as needed when workload allows
Business Growth
- Identifies and effectively communicates new business opportunities to Account Supervisor or Account Director
- Partners with Account Supervisor or Account Director to upsell or grow within existing client projects
- Keeps Account Supervisor or Account Director briefed on all account activities
- Under the guidance of Account Supervisor or Account Director, may assist in development of sales presentations or marketing & tactical plans
SKILLS
- Demonstrates excellent grasp of account management/client services best practices
- Able to see the world through two lenses: creativity and accountability
- In-depth knowledge of pharma, its regulatory environment, and healthcare provider organizations
- Proven track record of developing and executing digital programs
- Demonstrates excellent interpersonal, client relationship, organizational, administrative, and time management skills
- Writes and speaks effectively and can clearly articulate creative solutions in terms of clients’ business goals
- Applies strategic thinking to all business challenges and opportunities
- Excellent problem solver – anticipates challenges and how solutions will affect future projects, people, or processes
- Demonstrates expertise in relevant applications and tools
EXPERIENCE
- BA/BS
- 5+ years agency experience, in-house agency experience preferred
- 3+ years pharma or healthcare experience preferred
- 3+ years account management-related experience
Job ID: 320347JK2
#LI-Cella
#LI-JK2
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