Job Title: Client Engagement Specialist
Location: Philadelphia, Pennsylvania
Type: Full-Time
Location: Philadelphia, Pennsylvania
Type: Full-Time
Our client in Philadelphia is seeking a Client Engagement Specialist to join their team. This is a direct hire opportunity. Offsite until offices in Center City re-open.
Client Engagement Specialist Responsibilities:
Job ID: 319615
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Client Engagement Specialist Responsibilities:
- Provide professional and efficient post-sale service to new and existing customers as the client liaison, ensuring streamlined client
- Utilize consultative skills to proactively anticipate and address inquires
- Delivering issue resolution of incoming calls and emails to establish consistent client communication
- Support project plans by updating assigned elements as necessary to ensure all timelines and deliverables remain on target
- Bachelor's Degree, or equivalent work experience, required
- 1-3 years proven experience in providing customer service in a B2B environment
- Excellent problem-solving and project management skills required
- Exceptional written and verbal communication skills required
- Advanced use of Outlook, Excel, MS-Word, and PowerPoint required
Job ID: 319615
#LI-Cella
#LI-JS
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