Location: Philadelphia, Pennsylvania
Job Type: Contract
Compensation Range: $50 - 55 per hour
Our client, a leading global media and technology company, is seeking a highly skilled and experienced Senior Copywriter to join their dynamic marketing team!
As a Senior Copywriter, you will be responsible for the creation, execution, and delivery of account-based and self-service content across customer communications channels such as email, direct mail, SMS, video, and more. The ideal candidate is a self-motivated, independent, and critical thinker with wide-ranging writing skills and an inherent understanding of branding, tone, and voice.
Responsibilities:
- Write, review, edit, and manage creative and technical content for account-based and self-service experiences.
- Manage change requests to existing onboarding, service, transactional, and product education communication tactics.
- Adapt language and style to reflect brand voice and tone.
- Manage template library and conduct audits to ensure the value, organization, and consistency of existing content.
- Partner closely with cross-functional partners inclusive of product development teams.
- Regularly collaborate with Digital Experience (DX) and Marketing teams to ensure copy and design complement one another and are aligned with other customer-facing content and experiences.
- Improve quality design and enhance user experience.
Qualifications:
- Bachelor's degree in Communications, Marketing, Journalism, Business Administration, or equivalent work experience.
- Working knowledge of multiple platforms such as Jira, Confluence, and Salesforce.
- Proficiency in Microsoft 365 tools and applications including Outlook, Teams, SharePoint, and OneDrive.
- Familiarity with customer journey mapping.
- Prior experience working with external agencies.
- Detail-oriented.
- Strong organizational and project management skills.
- Technical know-how.
- An understanding of business and operational processes.
JOBID: 1045026
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
