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User Experience Designer

North Wales, PA | Job #318636
Job Title: User Experience Designer
Location: North Wales, Pennsylvania
Type: Freelance / Contract
We are looking for a User Experience Designer to work on site our client in North Wales, PA. For this full time ongoing contract, you will design the next level of interactive experiences. The ideal candidate has pharmaceutical, HCP (healthcare provider) and digital experience. This position will begin remote. 

UX Designer Responsibilities:
  • Focuses on usability, interaction design, information architecture, and content strategy
  • Identifies pain points for customers and recommends solutions
  • Collaborates with market research to uncover insights, performs user research, and leads prototyping to inform best engagement experience
  • Develops a deep understanding of customer needs, wants, and motivations to inform engagement decisions
  • Ensures communications, verbiage, content is relevant and that it 'makes sense' for customers
  • Maintains synthesis of UX best practices within regulated environment
  • Maintains knowledge of trends (within and beyond industry) in latest experience design, user interface, and technology trends
  • Collaborates with CDL and Architect to align customer and business needs
  • Collaborates with Architect to determine analytics required to inform future test & learn scenarios to optimize customer experience
  • Responsible for providing UX feedback for optimization to current channel standards, ensures organization-wide  enhancements and consistency

UX Designer Requirements:
  • Proven ability to innovate in a regulated environment to implement changes for a brand’s userbase
  • Be adept at creating expressions (visualizations) of the customer journey 
  • Ability to use UX to implement organizational change
  • Ability to align user insights and business objectives  
  • Ability to work collaboratively / get team buy-in across agile team(s)
  • Ability to read and understand customer analytics data and market research data, and use it to inform UX strategy  
  • Ability to use design software for low to high fidelity digital prototyping (Adobe XD, Figma, Sketch, Invision, etc.)  
  • Ability to use design thinking to innovate
  • Experience conducting low-fidelity prototype testing
  • Strong knowledge of digital marketing in the pharma space, but outside of the pharma space as well
  • Ability to work collaboratively, get team buy-in across agile team(s)
  • Ability to use design thinking to innovate
  • Ability to help organization adapt to a CX-centric approach to tactical development
 JobID: 318636MN

We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards for 10 years running. And as a Certified Women’s Business Enterprise, we proudly help clients meet diversity objectives, too. Cella is an equal opportunity employer.